Terms and Conditions

REGISTERED COMPANY INFORMATION: Registered Company: Liquor Store (Birmingham) Limited, 

Registered in England. 

Registered Address: 3 The Grand, 27 Colmore Row, Birmingham. B3 2BS

Registered Company Number:7619597          

DEFINITIONS:  In these conditions the following terms shall have the following meaning ""The Company"" means Liquor Store (Birmingham) Limited. ""Customer"" means the customer of the company. ""Contract"" means any contract for the sale of goods by The Company to the Customer.

Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of The Company's choosing but the Company will attempt to comply with the Customer's selection. Carriage will be at cost to the Customer and forms part of the invoice. Liquor Store (Birmingham) Limited aim to dispatch goods within 1 working day. Customers in the UK, please allow 3 working days to report to Liquor Store Limited any outstanding orders, 7 working days for Europe, 10 working days for rest of the world.

CLAIMS:  Claims arising from damage delay or partial loss of the goods in transit must be made in writing to The Company within seven working days of delivery. The Company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The Company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to The Company for examination.

LIABILITY:  If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The Company shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value. If the Customer establishes that any of the goods are defective The Company shall, at its option replace them with similar goods or allow the Customer credit for their invoice value. In no circumstances shall the liability of The Company to the Customer under this condition exceed the invoice value of the goods.

ACCEPTANCE OF YOUR ORDER:  The display of any item on our website is not an offer to sell and The Company shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified. If an item that you order is out of stock, subject to a delay or the price is higher than that shown on your order, we will contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order.

RETURNS:  Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 7 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. At Liquor Store we offer a 14 day returns policy from the date of receiving the goods. In this instance all refunds exclude postage costs, unless a mistake has been made by us. Please see 'Delivery & Returns' for delivery terms. 

CREDIT NOTES: Paper copy credit notes [for returned goods purchased in store] generated post 6th March 2017 will expire two months after their date of issue. Credit notes that pre-date the above can be honoured a year after their date of issue. Paper copy credit notes can be redeemed in store only. Funds in an online E-Wallet account from goods returned to our web store have no expiry and will remain in your account as online credit. 

SPECIFICATIONS: The Company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer's statutory rights will not be affected."